To avail the services offered at Penta Orthodontics or by any of its affiliates, you must agree to the following terms and conditions. If you visit or shop or browse at pentaorthodontics.com you accept these conditions. Please read the term and conditions carefully. While using any current or future services offered by pentaorthodontics.com or any of its affiliates, whether or not included in the pentaorthodontics.com website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.
Please review our Privacy Policy, which also governs your visit to www.pentaorthodontics.com, to fully understand our practices.
All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply. Electronic Communication.
When you visit www.pentaorthodontics.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
All prices posted on this website are subject to change without notice. Prices prevailing at the commencement of placing the order will apply. Posted prices do include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.
All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. We accept payment by net-banking, credit card, debit card and cash card.
We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the product delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then, in that case, you may be requested to send such products through any available courier services.
We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition.
Penta Orthodontics offers 10 days replacement guarantee for all products sold on pentaorthodontics.com, under certain conditions which are mentioned below. Customers will notify us of any damage or defect within 72 hours from the date of receipt of delivery of the products, in case customer fails to inform pentaorthodontics.com within the stipulated time frame, Penta Orthodontics reserves the right to accept or reject such request at its discretion. Penta Orthodontics will replace the defective product with a brand new product at no extra cost.
Penta Orthodontics will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is out of stock/ production.
The 10 days replacement guarantee is valid only in cases of manufacturing defects and transport damages and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer. Should customers come across any issue with such products, they are advised to contact customer service within 72 hours, failing which we may decide not take a request for replacement.
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
If any orders are canceled by you after procurement, but before being shipped by pentaorthodontics.com, then Penta Orthodontics.in will charge restocking fee applicable as per the product category. All orders will attract a restocking fee of 10% of the order value. Refund will be made after deducting such restocking fee as applicable within 7-10 working days.
General:
pentaorthodontics.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Global Dental Care.
No license for commercial sale:
This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.
No reproduction:
This website or any portion of this website may not be reproduced, duplicated,copied, sold, visited, or otherwise exploited for any commercial purpose without express written consent of Global Dental Care.
No framing:
You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of pentaorthodontics.com and its affiliates without the express written consent.
Metatags:
You may not use any metatags or any other ‘hidden text’ utilizing Penta Orthodontics's name or trademarks without the express written consent of Penta Orthodontics. Any unauthorized use terminates the permission or license granted by Penta Orthodontics.
Privacy Policy
Penta Orthodontics recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.pentaorthodontics.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Information we collect
Contact information.
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information.
We might collect your billing name, billing address and payment method when you make a payment online. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website.
Information you post.
We collect information you post in a public space on our website or on a third-party social media site belonging to Penta Orthodontics.
Demographic information.
We may collect demographic information about you. We might collect this as a part of a survey also.
Other information.
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively.
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties.
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you:
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions.
We might use your information to confirm your registration for an event or contest.
We use information to improve our products and services.
We might use your information to customize your experience with us. This could include displaying content based on your preferences.
We use information to look at site trends and customer interests.
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes.
We may use the information to protect our company, our customers, or our websites.
We use information for marketing purposes.
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications.
We might send you emails or SMS about your account or a purchase.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers.
We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners.
This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves.
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business.
For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy.
We will tell you before we do this.
Email Opt-Out
Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Updates to this policy
This Privacy Policy was last updated on 01.05.2021. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
All items purchased from Penta Orthodontics are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the products delivery.
Penta Orthodontics and its affiliates attempt to be as accurate as possible. However, Penta Orthodontics makes no warranties that the product description and any other content of its site are accurate, complete, reliable, current or error-free. The product offered by Penta Orthodontics itself is not as described and its sole remedy is to return in its unused condition.